Grosvenor Casinos review UK for 2024

Grosvenor Casinos overview

Grosvenor Casinos is one of the UK’s favourite online casinos. Founded by the brand with 52 land-based venues across the UK, the online casino impresses with lightning-quick withdrawals and 600 games from top developers, such as NetEnt and Pragmatic Play.

The site launched back in 2007 and now has over one million members, which is a testament to its reputation within the industry. Grosvenor Casinos is owned by ​​the Rank Group, which also manages premier entertainment venues like Mecca Bingo and Enracha, so rest assured this is a site you can trust.

Grosvenor Casinos at a glance

Licences

Payment methods

Casino games

Game software

Inside the casino

How does Grosvenor Casinos compare with other casino competitors?

Alexandra Griffiths

Verified expert

UK writer

Alexandra is a writer and reviewer based in London. She has worked for renowned online sportsbooks and casinos such as Ladbrokes. She is passionate about discovering the next big thing in online gambling and always has an eye out for new brands, casino games and slots that are set to take the world by storm.

Grosvenor Casinos sign-up process

Grosvenor Casinos has a simple sign-up process, which can be completed in person at one of the brand’s land-based casinos or at the online casino. Here’s how to get started online:

1. Use the link on this page to visit the Grosvenor Casinos site and tap the green ‘Join’ button.

2. If you are already a Grosvenor Club Member, enter your membership card number and date of birth. Then, create a username and password.

3. If you are signing up for the first time, enter your email and create a username and password.

4. Next, enter your full name, date of birth, mobile number and home address.

5. Create a unique 4-digit PIN (this cannot be the year or date/month of your birth or sequential numbers e.g., 1234).

6. Tick the boxes to receive the latest offers from Grosvenor Casinos, then read and agree to the T&Cs.

7. Confirm your name and address and verify your identity via the secure link sent to your phone.

8. Check back to Grosvenor Casinos to complete the registration process and opt-in to receive the welcome bonus.

Grosvenor Casinos bonuses

Welcome bonus

Join Grosvenor Casinos and deposit £20 to receive a £30 cash bonus to use on a selection of qualifying slots, progressive jackpots and live casino games.

This isn’t the most generous welcome package we’ve seen offered at UK online casinos, but it comes with fair 30x wagering requirements and a 30-day time limit. The max win limit is also considerably high at £2,000.

Promotions & loyalty programme

Loyal customers are in for a treat at Grosvenor Casinos. From Drops & Wins to free-to-play tournaments offering guaranteed cash prizes, there’s plenty of promotions available to help boost your bankroll. We particularly like the Road to Rewards programme, which awards monthly freebies, deposit bonuses and ‘Stake and Get’ promos to players who deposit and play regularly.

Grosvenor Casinos also has a membership programme that provides access to exclusive perks and benefits at both the land-based and online casino, including:

• Fast-track entry into land-based casinos

• Instant access to cash funds

• Service that allows you to transfer funds between the land casino and online casino

• Set and control your gaming limits

Upgrade your membership and become a Signature member to enjoy uncapped weekly 10% cashback, a personal account manager and exclusive benefits, such as access to luxury hospitality events.

Grosvenor Casinos game selection & software

There are over 600 games available to play at Grosvenor Casinos, spanning online slots, table games, live dealer games and more. The games library is powered by industry-leading software providers such as NetEnt, Playtech and Evolution. 

Slots

You can play hundreds of high-quality slots at Grosvenor Casinos, including exclusives and originals such as Candy Splasher and Sweet 16 Blackjack. Other top picks include British favourites like Rainbow Riches, Cleopatra, Starburst and the Fishin’ Frenzy series from Blueprint Gaming. 

Many of Grosvenor Casinos’ non-jackpot slots pay out up to £250,000. You can also spin the reels for a chance to win life-changing amounts in its selection of progressive jackpot slots. Head to the dedicated ‘Jackpots’ tab and explore dozens of titles, including Must-Go Jackpots and the legendary Mega Moolah series, which has produced several millionaires over the years.

Table games

Grosvenor focuses on quality instead of quantity in the table games department. You won’t find hundreds of RNG-powered table games but an expertly curated selection of the best titles in the industry.

You can play classic and unique variants of blackjack, roulette, baccarat and poker with betting limits ranging from 5p to £5,000. Beginners and budget bettors should try Blackjack 5 Hand Low Stakes, which accepts bets as low as 5p and has a return to player (RTP) rate of 99.59% for high potential returns.

High rollers will like European Roulette Platinum and First-Person Dragon Tiger, which boast high betting limits, quick-fire rounds and side bets to give you even more chances at winning big.

Slingo, lottery & other games

Grosvenor Casinos doesn’t have a huge selection of other casino games. There are just 10 Slingo games and a small collection of video bingo, scratch cards, craps and keno titles. If you like instant win games, we recommend playing The Golden Grand Scratcher and Book of Slingo.

Grosvenor Casinos live casino 

If you want to enjoy an authentic casino experience online, click on the ‘Live Casino’ tab. Here you’ll find innovative live dealer games streamed straight from a Grosvenor Casino floor and various state-of-the-art studios in Europe. 

The live casino section is organised into categories by game type to make finding your favourite titles easy. For instance, within the ‘Live Games Shows’ tab, you’ll find over a dozen titles from Evolution and Playtech, including the ever-popular Monopoly Big Baller and Crazy Time.

Other top titles with high RTPs are:

Grosvenor Casinos deposit & withdrawal methods

Grosvenor Casinos is up there with the best when it comes to withdrawal speed. The online casino processes most withdrawals instantly, meaning that if you’re using a Fast Withdrawals-enabled payment method, such as PayPal, funds could be in your bank account within 15 minutes. 

Visa and Mastercard are not enabled with Fast Withdrawals, so funds will take 1-3 working days to arrive in your bank account. You’ll also be glad to know that payments are fee-free, and you can deposit and withdraw as little as £5, making Grosvenor Casinos one of the UK’s best minimum deposit casinos.

Grosvenor Casinos mobile app & compatibility

Grosvenor Casinos excels when it comes to mobile gaming. As the site uses HTML5 technology, you can access the mobile casino via your preferred web browser or download the app on a range of devices.

For the sake of storage space, we would’ve liked an all-in-one cross-platform casino app. Instead, Grosvenor offers several tailor-made apps to suit players’ preferences, which are:

• Grosvenor Live Casino app

• Grosvenor Casino app

• Grosvenor Poker Online Games app

• Grosvenor Sport app

• Grosvenor Poker Live app

All the apps are free to download from the Google Play and Apple App Stores. They have an intuitive interface and offer the same features, support, and payment methods as the desktop site. You can even take advantage of exclusive promotions when you sign up, deposit and play via a Grosvenor Casinos app.

Grosvenor Casinos customer support

Grosvenor Casinos is committed to providing an entertaining and safe experience online. Should an issue arise, you can contact the customer support team via:

🗨 Live chat: 24/7

📧 Email: [email protected]

☎️ Phone: 0800 083 1990 (Monday to Saturday: 10am - 6pm)

There’s also a dedicated complaints team with whom you can escalate any issues if your initial query wasn’t resolved. The team is responsive, and we were satisfied with the manner and speed in which they resolved the query. Currently, the customer support offering is only available in English.

Grosvenor Casinos responsible gambling & security features

Grosvenor Casinos is a well-established brand with over 50 decades of experience within the gambling industry. It is dedicated to player safety and holds licences with two reputable authorities – the Gambling Commission and the Gibraltar Gambling Commissioner.

The online casino is also registered with GamStop and offers various resources and responsible gambling tools to help you manage your gaming habits. This includes self-exclusion options, deposit limits, reality checks and ‘Take a Break’ periods.

All its games use random number generators (RNG) to ensure entirely random outcomes.

Our verdict 

Grosvenor Casinos is a market leader, having provided gambling options since 1970. While this real money casino has a small games library compared to other top UK casinos, its current offering is of the highest quality. 

Other casino sites also can’t compete when it comes to withdrawal times and deposit limits, with Grosvenor offering low £5 payments and 15-minute payouts. 

Although the sign-up process is a little longwinded, we appreciate that Grosvenor Casinos takes the necessary steps to verify your identity and ensure you have a safe gaming experience onsite. Overall, this highly secure and top-rated casino is definitely worth a visit.

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