JackpotCity Casino review UK for 2024

JackpotCity Casino overview

Established back in 1998, JackpotCity has a longstanding reputation in the online gambling industry. It has maintained its position as one of the best online casinos by regularly upgrading its game portfolio, offering generous bonuses and providing stellar customer support. 

JackpotCity is easy to navigate on both desktop and mobile, while its addition of the free Apple and Android smartphone app certainly adds to the appeal.

JackpotCity Casino at a glance

Licences

Payment methods

Casino games

Game software

How does JackpotCity compare with other casino competitors?

Alexandra Griffiths

Verified expert

UK writer

Alexandra is a writer and reviewer based in London. She has worked for renowned online sportsbooks and casinos such as Ladbrokes. She is passionate about discovering the next big thing in online gambling and always has an eye out for new brands, casino games and slots that are set to take the world by storm.

JackpotCity Casino sign-up process

New players can register at JackpotCity in a matter of minutes. Simply hit the ‘Join’ button in the top-right-hand corner of the homepage to initiate the registration process, which we’ve provided an overview of below:

1. 1

   Use the link on this page to be redirected to JackpotCity Casino.

2. 2

   Hit the ‘Join’ button to start the registration process.

3. 3

   Enter your email, and then create a username and password.

4. 4

   Input your personal details, including your name, date of birth, address and contact number. The casino will also ask for your preferred language.

5. 5

   Set your daily, weekly and monthly deposit limits. After this, agree to the T&Cs and whether you want to receive the welcome bonus, and you’re all set.

Please be aware that JackpotCity UK adheres to strict regulations set by the Gambling Commission (UKGC) to protect players. As a result, you can only play for real money once your identity has been verified. To unlock your casino account and enjoy full access, tap the verification link sent to your email and upload a copy of a driving licence or passport, as well as a copy of a utility bill or bank statement dated within the last three months.

JackpotCity Casino bonuses

Welcome bonus

JackpotCity offers new players a lucrative 100% deposit match bonus up to £100 and 100 free spins on Gold Blitz, an exciting money-themed slot from Fortune Factory Studios. You must make a £20 minimum deposit to qualify for the offer, which is valid for seven days from registration.

Free spins are automatically awarded once you have staked £20 on any Games Global game. A 50x wagering requirement applies to bonus funds, as do weighting requirements, but there are no wagering requirements on free spin winnings. That means any wins accrued from free spins can be withdrawn instantly.

Promotions & loyalty programme

Existing players are also catered for at JackpotCity and can enjoy a range of ongoing promotions and offers, including free spins, deposit bonuses and cash tournaments. 

One of the best promotions currently on offer is ‘Spin your way to £1 million’. Log in and launch the ‘Mega Money Wheel’ Game to claim 10 free spins with no deposit required. The free spins are valued at 10p each, and a 30x wagering requirement applies to winnings. 

The casino also offers random cash drops. Tap on the ‘Drops & Wins’ tab in the game lobby and opt-in for the chance to win between £10 and £2,500 every day.

JackpotCity Casino game selection & software

There are over 450 games to choose from at JackpotCity, ranging from slots and table games to live casino and crash options. Some of the best-known software developers are behind the most popular titles available here, including Microgaming, NetEnt and Playtech.

Slots

You can play over 400 online slots covering various themes, betting limits and game mechanics at JackpotCity. If you want to increase your chances of winning, check out the casino’s Megaways collection, which features popular titles like Big Bass Bonanza Megaways and Shamrock Holmes. 

JackpotCity is best known for its jackpot slots, and you can spin the reels of more than 50 titles for a chance to land life-changing cash prizes. The library includes Wowpot!, Must Win and classic progressive jackpots like Mega Moolah. 

Some of the biggest Wowpot! jackpots are seeded at £2 million, while Mega Moolah is known for paying out up to eight-figure prizes. One UK player won a staggering £13.2 million playing Mega Moolah in 2015.

Table games

Table games, such as roulette and blackjack, are well-represented at JackpotCity. There are numerous variants of each game and a decent selection of live dealer options from Evolution Gaming. However, that’s all you’ll find in terms of RNG-powered table games, as baccarat, poker and dice games are only available as live casino versions.

Slingo, lottery & other games

Slingo combines the thrill of online slots with the entertainment value of bingo, and its popularity is rising rapidly. JackpotCity offers over 30 Slingo games, including top titles like Slingo Wolf Snowstorm and Tetris Slingo. Besides Slingo, JackpotCity offers a brimming collection of scratch cards and two crash games, Spaceman and Aviator.

JackpotCity live casino

Head to the live casino for an authentic experience, where you can go head-to-head against a real dealer. At JackpotCity, you can play live dealer versions of roulette, baccarat and blackjack on both desktop and mobile. 

Beginners should start with live blackjack, as these games have a lower house edge than live roulette and high return to player (RTP) percentages, meaning you’re likely to see more of your stake returned over time.

Besides live casino games, you can enjoy a selection of game shows and Drops & Wins titles from Evolution Gaming and Pragmatic Play. Here are our top five live casino games available to play at JackpotCity:

JackpotCity Casino deposit & withdrawal methods

JackpotCity accepts a limited number of payment options. We would like to see a greater range of e-wallets supported, with just Skrill, Neteller and PayPal currently available. You can also deposit and withdraw with Visa, Maestro and Mastercard debit cards, as well as Rapid Transfer.

All withdrawals are processed within one working day, and unlike other UK online casinos, JackpotCity has a low minimum withdrawal limit of £5, which is ideal for casual players. Transactions are also encrypted with cutting-edge TLS technology to protect your financial data, giving you peace of mind.

JackpotCity Casino mobile app & compatibility

JackpotCity operates a mobile casino for those who like to gamble on the move. The mobile site is built using HTML5 technology to ensure games run smoothly across a range of devices, including iPhone and Android. You can also download the JackpotCity app from your respective app store to enjoy better connectivity, exclusive bonuses and a more intuitive UI.

JackpotCity Casino customer support

JackpotCity’s customer support team can be contacted 24/7 via email. However, the fastest way to get in touch with a representative is via live chat, which is available between 8am and 11pm every day.

You can also access answers to common queries under the ‘Help’ or ‘Help and Support’ quick links. These FAQs cover everything from verification to technical support.

🗨 Live chat: 8am to 11pm

📧 Email: [email protected]

💬 FAQs

JackpotCity Casino responsible gambling & security features

JackpotCity UK is licensed and regulated by the Gambling Commission. It also holds licences with the Malta Gaming Authority and other reputable regulators, which allows it to operate in international jurisdictions and is testimony to its credibility.

The casino is managed by Betway Limited (C39710), a Maltese-registered company that operates other leading casinos such as Spin Casino, Dream Bingo and Hippodrome Online. Betway Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39372. 

JackpotCity also employs the latest SSL encryption and uses random number generator (RNG) technology to ensure fair gameplay and player protection.

Our verdict

JackpotCity is a slick online casino with a mobile app that parallels the desktop experience. While the game portfolio is on the smaller side, the variety is sure to keep you entertained for hours, particularly if you’re a fan of jackpot slots. 

We’ve rated JackpotCity up there with the top-rated sites in terms of user-friendliness. Not only is there a helpful search bar, but the categorisation of games makes navigating the site and finding your favourite titles easy. We’d recommend JackpotCity to new players and fans of feature-rich slots that have big win potential.

JackpotCity FAQs

• Is JackpotCity legit?

  Yes. JackpotCity is regulated by the UKGC and must comply with strict standards to operate.

• Is JackpotCity safe?

  Absolutely. The site uses the latest SSL and TSL encryption measures to protect player data and prevent fraud.

• Does JackpotCity have a welcome offer?

  Yes. JackpotCity offers new players an exclusive 100% deposit match bonus of up to £100 and 100 free spins.

• Who owns JackpotCity?

  JackpotCity’s online casino is owned and operated by Betway Limited, which also manages Betway and Spin Casino.

• How long does JackpotCity take to withdraw?

  All withdrawals are processed within 24 hours at JackpotCity, but the time it takes for funds to land in your account will depend on your chosen payment method. We recommend depositing and withdrawing with e-wallets for the fastest payouts.

• How do I cash out on JackpotCity?

  Log in to your account, tap the ‘Deposit’ link in the top right-hand corner of the menu, then select ‘Withdraw’ and follow the on-screen instructions.