UK Online Casino FAQ

Casino FAQ

Online casinos deliver boundless excitement wherever and whenever you feel like it. Like anything that’s new to you, there can be a lot to digest the first time you log on. Luckily you aren’t alone. We’re here to shed some light on the mystique surrounding online casinos.

Start with our frequently asked questions and answers below before moving on to our valuable guides and resources. It will only take a couple minutes and will help you get the most out of your games.

Getting Started

Online casinos are frequented by millions of enthusiastic gamblers from around the world, including players from the United Kingdom. With thousands of players spending time regularly on these platforms, online casinos continue to witness a rise in popularity. If you’ve never played casino games or placed bets online, it is natural to feel slightly nervous. For starters, even choosing an online casino from amongst hundreds can appear to be a daunting challenge. We have taken charge of answering a few of your burning queries in order to better prepare you for the thrilling experience of playing at an online casino.

Are Online Casinos Legal?

Online gambling is legal in the United Kingdom. Players must be 18 years in age or older.

Who Regulates Online Casinos?

The UK Gambling Commission regulates and licences online casinos. Other countries including Malta, Antigua and Barbuda also grant casino licenses. Casinos also rely on transparent third parties to audit and inspect their sites.

What Games Can I Play?

Online casinos offer every game imaginable. Start enjoying a huge selection of slots, blackjack, roulette, video poker, poker, scratch cards, craps, baccarat, flip card, keno, pai gow, bingo, and many more.

How Do I Find The Best Casino For Me?

The best casino for you depends on your budget and what games you enjoy playing. Read expert online casino reviews on this site for top picks.

What Are The Odds Of Winning?

The odds of winning are posted within each game and in the casino’s help section. All it takes is a couple of clicks to find the games that better your odds.

Deposits and Payments

Upon joining an online casino, you’ll be met with two obvious choices. First, are you interested in playing games completely free of charge? Second, would you rather gamble for real money? At this point, you might be bogged down with a few uncertainties and doubts. You might want to know about the minimum amount for your bank roll or how to begin funding your account at an online casino. Read through our comprehensive banking guide on making deposits and cashing out your winnings from any online casino in the UK.

How Much Money Do I Need To Get Started?

If you wish to play for real money, you can get started with as little as £3 but you can easily deposit thousands or more. Free games are available on most sites. You’ll find real money games for all stakes starting at a couple of pence.

Can I Really Play For Free?

Yes, you really can play for free. Many sites offer free games with play money, which is a great way to test a site on your device. You’ll also find free spins on real money games just for signing up at select casinos.

How Do I Fund My Casino Account?

Although you won’t be able to slip ten pound notes into your DVD drive, online casinos do offer dozens of easy deposit options including credit cards, bank transfers, debit cards, vouchers, and electronic wallets. The exact options vary by casino. Generally you can choose from Visa, MasterCard, Maestro, EntroPay, iDebit, Neteller, Paypal, Skrill, Ukash, and a dozen others.

How Do I Get Paid If I Win?

Congratulations on your impending win. You’ll be able to receive your winning by credit card, electronic wallet, bank transfer or a cheque sent by mail. Your choice of options may depend on how you made your initial deposit.

Are There Costs Involved Besides The Money I Gamble?

Aside from the cost of buying a computer, tablet, or smartphone and internet access there aren’t any mandatory costs when playing. Some deposit and withdrawal methods are subject to small fees. These are usually posted when initiating your transaction. Most casinos do have free options in both directions.

Bonuses and Promotions

Once you’ve browsed around and adjusted to the online casino environment, you will notice the recurring messages about huge bonuses and unbelievable promotions. Most players are enticed by the wonderful offers, but they do not necessarily understand how they work or if they are actually real. Rather than losing out on an attractive bonus, it is best to learn more about them and proceed accordingly. In this section, we have made sure to best explain bonuses and promotional offers made to customers by online casinos.

Are Those Big Bonuses I See Advertised Real?

It’s true. Many casinos will top up your first deposit, often to the tune of 100% or more. It adds up to hundreds of free pounds! Claiming your bonus is as easy as following a link on this site or entering a special promo code that we provide.

Why Do Casinos Give Away Free Bonus Cash?

Since there are so many casinos to choose from these days, they all try to outdo each other with lucrative offers. You’ll usually need to play for a set amount of time before withdrawing your bonus cash.

Privacy, Security and Fairness

On the whole, playing at an online casino means trusting the operator with more than just your hard earned cash. You also need to provide some of your personal information. It is essential to have complete control over your personal and financial information. More importantly, you need to know if it is safe and secure to continue any activity at an online casino. For your concerns about your privacy, the security of your sensitive information and the fairness of casino operations, refer to this section.

Do I Need To Confirm My Identification To Play?

You don’t usually require ID to sign up or make a deposit, unless you are transferring a princely sum. Expect to email some quick paperwork the first time you withdrawal, especially if your winnings are significant.

Do Online Casinos Care About My Privacy?

Each casino has its own privacy policy. Most take pride in being as discreet as possible and safe guarding your personal info, financial details, and performance.

Are Online Casinos Secure?

Licensed casinos use advanced encryption to safeguard your information, prevent hacking, and ensure fair play. In addition, licensed casinos are required to keep your funds safe in designated accounts.

How Do I Know The Results Aren’t Rigged?

Trust isn’t a matter of faith when you play at a licenced online casino. Every card, spin, and number is based on a random number generator. Leading impartial auditors inspect the algorithm and its results to guarantee fair play, assuming you play at a licenced casino. Learn more about this in our guide here.

Do Online Casinos Cheat Players?

Licensed casinos are audited to ensure that players have a fair shot at winning. The games at casinos, whether live or online, give the house a slight edge. Casinos make their money by winning over time. Learn more about cheating here.

Software and Device Compatibility

Software for online casinos are designed to run on a variety of devices ranging from desktops to smartphones and other mobile devices. As a player, it is important for you to understand which devices are compatible for playing online while providing you with an excellent gaming experience. Whether you want to know if your device is supported by a majority of online casinos or if you’re required to install additional software, we’ve answered the most common queries that have troubled the majority of players. 

Do Online Casinos Work With Mac Or Do I Need A PC?

Today’s online casinos work with most computers. Most sites let you play on a PC, Mac, Chromebook, or Linux computer. You can even play on many mobile devices.

Do I Need To Install Any Software To Play?

Most online casinos give you the option of installing software or playing directly in your browser. The available ways to get in the game depend on the site you choose and your hardware.

Can I Really Play On My Smartphone Or Tablet?

Today’s leading casinos let you play on an iPad, iPhone, Android tablet, or smartphone. You’ll even find support for the Microsoft Surface and Windows Phone. You can easily get in the game from anywhere that has an internet connection.

Where Do I Get The Casino App For My Mobile Device?

You’ll find plenty of casino apps in the Google Play and App Store, although some downloads are offered directly on the casino’s site. It’s a good idea to follow the links on this site to the correct sign up and download pages for each casino.

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