OCUK News Centre

Leeds Problem Gambling Clinics Signal Start of New Consumer Care Era

The first NHS problem gambling clinics located outside of London have officially opened their doors in Leeds.

Part of a multi-billion-pound initiative, Leeds Community Gambling started on September 18 and will offer support at various locations around the city.

Each venue will treat those with severe gambling addictions and be overseen by GamCare, Leeds and York Partnership NHS Foundation Trust (LYPFT) and Leeds City Council.

Comprehensive Problem Gambling Support

As well as help for individuals with problem gambling issues, the service will assist families and friends. What’s more, there will be treatment plans for other mental health conditions.

By … Read more

Liverpool FC Follows Tottenham and Chelsea by Suspending 1XBet Partnership

Liverpool FC has suspended its ties with online gaming company 1XBet after it was barred from operating in the UK.

Questions regarding the business practices of the Russian firm were first raised by the Sunday Times.

An investigation in August led to allegations of improper conduct. At the heart of the allegations was evidence the betting company had advertised its products on websites aimed at children.

In its defence, 1XBet said the promotional material was posted by third-party affiliates. Despite that, it suspended operations in the UK pending an internal investigation.

1XBet Sidelined by Clubs

In light of the … Read more

Ladbrokes Whistle-Blower Says Cancelled Bet Glitch Was Kept Quiet

Ladbrokes executives were aware of technical glitch that led to lawsuits and customers believing cancelled bets had been accepted.

That’s the claim being made by a former employee who recently spoke to The Guardian newspaper.

Wishing to remain anonymous, the insider said the problem was an ongoing issue for weeks before it was finally made public in 2018.

Undercover Fixes Proved Unsuccessful

According to the August 27 article, Ladbrokes executives tried to fix the code numerous times without any luck.

“It was on and off. They would rewrite the code and upload it and it would be fine, then another Read more

ComeOn Looking to Improve UK Online Gaming with AI-Powered Innovation

Artificial intelligence (AI) looks set to make UK online gaming safer thanks to a new innovation from ComeOn.

The online casino operator recently revealed that it’s working with Neccton to develop a new responsible gambling tool. As per the August 13 press release, the AI software is a player tracking and personalised feedback tool.

Using Big Data to Solve Big Problems

In working with big data specialist Neccton, ComeOn’s developers are aiming to gain better insights into customers.

By combining resources and implementing the latest artificial intelligence technology, the operator believes it can detect problem gambling before it becomes an … Read more

1XBet has dragged three English Premier League clubs into the mire following allegations of promoting underage gambling and pornography.

An investigation by the Sunday Times has forced the Russian gaming operator to shutter its UK betting site. However, the exposé has also called into question the actions of Liverpool FC, Chelsea FC and Tottenham Hotspur.

Multiple Infractions Lead to Multiple Investigations

Although it doesn’t suggest the football clubs have engaged in any illegal activities, the report does accuse them of “whitewashing” 1XBet’s questionable reputation.

At the heart of the controversy are allegations of improper conduct. As per the August 11 … Read more

Wayne Rooney’s move to Derby County has angered retired MP Richard Caborn after it was revealed his shirt number will promote 32Red.

Speaking to The Daily Telegraph, Caborn said the decision to give Rooney the number 32 shirt was “crass.”

The Labour politician had been instrumental in putting together the 2005 Gambling Act but feels the industry has taken some wrong turns in recent years.

Industry Support Hit Out at 32Red Stunt

During his tenure Minister of Sport, Caborn was in favour of reforming the gambling. Seeing it as an opportunity to generate much-needed investment, he lent his support to … Read more

The UK betting industry may have found a new friend inside Westminster as Rebecca Pow will now oversee gambling, lotteries and horse racing.

Pow was already Parliamentary Under Secretary of State for Arts, Heritage and Tourism at the Department for Digital, Culture, Media and Sport (DCMS).

However, following the appointment of Boris Johnson as Prime Minster, she’s been given direct responsibility for the UK betting industry.

Racing Links Make Pow Ideal

The appointment is being hailed as a win due to Pow’s links with racing. Although she doesn’t have any formal interests in the sport, she is an enthusiast.

In … Read more

Ladbrokes Coral has been fined £5.9 million for anti-money laundering failures but owner GVC Holdings maintain it’s a historical issue.

In a notice published by the UK Gambling Commission (UKGC) on July 31, details of the infraction were made public.

At the heart of the latest British betting scandal are rogue deposits and spending totalling more than £1.5 million.

Ladbrokes Coral Fails in Four Areas

As per the UKGC notice, Ladbrokes Coral failed in the following areas:

One customer lost £98,000 despite having 460 deposits declined and previously asking to stop receiving promotional material.

Coral failed to ask one customer Read more

UK Betting Operators Under Threat Following Royal Ascot Blunder

Seven UK betting operators could have their licences suspended and, possibly, revoked after serving underage customers at Royal Ascot.

A July 30 update from the UK Gambling Commission (UKGC) informed readers that serious failures had occurred at the June event.

Wanting to test the effectiveness of on-course age verification measures, the regulator sent a decoy to Royal Ascot.

Royal Cock Up by UK Betting Operators

Regarded as one of the biggest racing festivals in the world, betting activity was high during the five-day event. However, even with warnings in place and countless calls for stricter standards, the UKGC found … Read more

British Betting Exchange Football Index Scores with Nasdaq Deal

British exchange Football Index has partnered with Nasdaq Inc in a deal that could revolutionise sports betting in the UK.

Announced on July 23, the partnership will see Football Index integrate Nasdaq’s financial trading technology into its platform. The aim is to develop a fully functional exchange that mirrors the financial services available on American investment platform.

Football Index Makes Betting Less Binary

At present, Football Index gives sports bettors that ability to buy shares in players. Unlike traditional football bets with a binary outcome (i.e. win or lose), the exchange allows investors to buy and sell shares based on … Read more