OCUK News Centre

Leeds Problem Gambling Clinics Signal Start of New Consumer Care Era

The first NHS problem gambling clinics located outside of London have officially opened their doors in Leeds.

Part of a multi-billion-pound initiative, Leeds Community Gambling started on September 18 and will offer support at various locations around the city.

Each venue will treat those with severe gambling addictions and be overseen by GamCare, Leeds and York Partnership NHS Foundation Trust (LYPFT) and Leeds City Council.

Comprehensive Problem Gambling Support

As well as help for individuals with problem gambling issues, the service will assist families and friends. What’s more, there will be treatment plans for other mental health conditions.

By … Read more

32Red to Promote Responsible Gambling with Unique Football Initiative

32Red is looking to kick the betting industry’s rocky relationship with football into touch with a unique responsible gambling innovation.

Announced on September 17, the campaign will see five UK teams promote “healthier gambling behaviour.”

As per the announcement, 32Red wants to use its sponsorship deals to reach adult audiences in a unique way.

Unique Messages for Football Fans

Alongside its corporate branding, the five teams sponsored by 32Red will feature the unique slogans on their shirts:

Rangers FC – Stay In Control

Preston North End FC – Never Chase Losses

Derby County FC – Play Responsible

Leeds United – Read more

Loot Boxes Could be Regulated Under UK Gambling Act

Loot boxes are back in the spotlight as the Department for Digital, Culture, Media and Sport (DCMS) appoints yet another minister for gambling.

Following months of back-and-forth on the video game upgrades, a DCMS select committee has called for tighter controls.

DCMS Report Tough on Loot Boxes

In a report published on September 12, the government department said loot boxes should be regulated under the Gambling Act. Additionally, the DCMS has called for a ban on the sale of loot boxes to children.

Although the report merely highlights the result of DCMS research and opinion, it could push the government … Read more

Liverpool FC Follows Tottenham and Chelsea by Suspending 1XBet Partnership

Liverpool FC has suspended its ties with online gaming company 1XBet after it was barred from operating in the UK.

Questions regarding the business practices of the Russian firm were first raised by the Sunday Times.

An investigation in August led to allegations of improper conduct. At the heart of the allegations was evidence the betting company had advertised its products on websites aimed at children.

In its defence, 1XBet said the promotional material was posted by third-party affiliates. Despite that, it suspended operations in the UK pending an internal investigation.

1XBet Sidelined by Clubs

In light of the … Read more

ComeOn! Exits UK Market As Gaming CEOs Come Under Fire

ComeOn! and its subsidiaries are leaving the UK to focus on other regions due to what executives describe as “uncertainty” in the market.

News of the exit came on September 2 via a press release in which ComeOn! said a UK gaming licence had lost its appeal.

Increasingly competitive operating conditions were cited as a central reason for leaving. However, CEO Lahcene Merzoug implied non-compliance by other operators had called into question the market’s credibility.

“We’ve seen competitors being fined big numbers and that creates uncertainty. At the same time, the UK licence has lost its symbolic value. Before you Read more

A system that allows gamblers to block themselves from all UK online betting sites has finally been approved, 18 months after it was due to be released.

Although the UK Gambling Commission (UKGC) hasn’t formally announced the news, source close to The Guardian have said regulatory approval is imminent.

The newspaper was one of the first media outlets to identify weaknesses in GamStop. As well as running its own tests on the self-exclusion software, The Guardian obtained a letter from the UKGC.

Ongoing Concerns with GamStop

Addressed to the Remote Gambling Association, the correspondence outlined UKGC executive director Tim … Read more

Ladbrokes Whistle-Blower Says Cancelled Bet Glitch Was Kept Quiet

Ladbrokes executives were aware of technical glitch that led to lawsuits and customers believing cancelled bets had been accepted.

That’s the claim being made by a former employee who recently spoke to The Guardian newspaper.

Wishing to remain anonymous, the insider said the problem was an ongoing issue for weeks before it was finally made public in 2018.

Undercover Fixes Proved Unsuccessful

According to the August 27 article, Ladbrokes executives tried to fix the code numerous times without any luck.

“It was on and off. They would rewrite the code and upload it and it would be fine, then another Read more

VideoSlots Makes UK Online Gaming Safer with Mandatory Loss Limits

UK online gaming site VideoSlots has introduced a mandatory loss limit feature in a bid to become one of the country’s most socially responsible operators.

Announced last week, the move will force UK players to specify the amount they can afford to gamble each month. Additionally, VideoSlots will ask players to prove their occupation.

Only once the initial checks are complete and a loss limit has been set will they be able to bet for real money.

Flexible Settings – Mandatory Compliance

Naturally, as people’s circumstances change, so too may the amount they’re able to wager each month. To cover … Read more

1XBet has dragged three English Premier League clubs into the mire following allegations of promoting underage gambling and pornography.

An investigation by the Sunday Times has forced the Russian gaming operator to shutter its UK betting site. However, the exposé has also called into question the actions of Liverpool FC, Chelsea FC and Tottenham Hotspur.

Multiple Infractions Lead to Multiple Investigations

Although it doesn’t suggest the football clubs have engaged in any illegal activities, the report does accuse them of “whitewashing” 1XBet’s questionable reputation.

At the heart of the controversy are allegations of improper conduct. As per the August 11 … Read more

Wayne Rooney’s move to Derby County has angered retired MP Richard Caborn after it was revealed his shirt number will promote 32Red.

Speaking to The Daily Telegraph, Caborn said the decision to give Rooney the number 32 shirt was “crass.”

The Labour politician had been instrumental in putting together the 2005 Gambling Act but feels the industry has taken some wrong turns in recent years.

Industry Support Hit Out at 32Red Stunt

During his tenure Minister of Sport, Caborn was in favour of reforming the gambling. Seeing it as an opportunity to generate much-needed investment, he lent his support to … Read more